Multi-Site Customer Service Coordinator

Job Description

Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer‑centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future‑focused mindset drive transformative change!

• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data‑driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Infuse energy into every interaction, embodying a service‑oriented approach that puts the customer first, while remaining open‑minded and authentic in your engagements.
• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

• High school diploma with at least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40–50 mile radius.
• Data‑driven and innovative approach, along with excellent communication abilities and a customer‑centric mindset.

• Additional education beyond high school is encouraged.
• Proficiency in Microsoft Office suite and other computer operations.
• Demonstrated experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

• Entry level

• Full‑time

• Other

• IT Services and IT Consulting

Job Title: Area Customer Service Coordinator

Location: Greater Los Angeles Area – on‑site position