Catering Sales Manager: Private Dining & Events

The growth of the award-winning LYFE Kitchen Restaurants is fueling new careers for experienced culinary and service professionals who believe that LYFE Kitchen is what WIRED Magazine calls "the future" for America. We are accepting qualifications for leadership in all restaurant specialties.

Check out our latest opportunity below. If you possess these skills and you are passionate about your healthy lifestyle LYFE Kitchen Restaurants could be your future. LYFE offers outstanding compensation, including incentive compensation and excellent benefits.

CATERING SALES MANAGER (Southern CA - Culver City)

Our growing catering and private dining program require top sales and hospitality professionals to develop leads, book the business and oversee these events.

POSITION SUMMARY

At the local store level, the CATERING SALES MANAGER is responsible for building sales by developing relationships and increasing catering sales in the local trade area by utilizing telesales techniques. Obtains guest feedback. Provides dashboard reports to management on business expected, booked and executed. Serves as member of restaurant management team, providing dining room shift coverage where needed.

KEY PERFORMANCE ELEMENTS

1. Under the direction of the General Manager and Director of Business Development, executes sales strategy and objectives. Develops and grows all leads, adds to and maintains current listing of prospective business and current Guest contacts for use in marketing LYFE Kitchen's catering and banquet program. Plans and executes business development functions on-site and off-site.

2. Build brand loyalty through telesales and follow-up calls. Create and maintain customer base. Supervises and participates in development of specific requirements for each catering and banquet event, chairing necessary meetings and preparing written documentation of all agreed upon catering and banquet orders and events. Plans menus, orders and deliveries with guests and uses the opportunity to utilize suggestive selling techniques and to reinforce LYFE Kitchen's great tasting, good-for-you food.

Monitors events prior to execution; communicates regularly with other departments to identify and resolve any challenges. In weekly updates and again at least 24 hours prior to all events, verifies with all involved departments progress and final details for each event.

3. Under the direction of the General Manager supervises the work of the Catering Coordinator and other LYFERS on off-site catering and in-restaurant private dining events. Obtains feedback on all off-site and private dining functions; provides feedback and recommendations for improvement to other members of the restaurant management team and the Director of Catering Operations. Maintain ongoing contact with guests through "thank you" letters and follow-up calls seeking feedback.

Mentors, coaches, trains and provides feedback to catering coordinators.

4. Provides weekly functions booked and revenue reporting using established formats.

5. Serves as member of restaurant's management team, including working management shifts when needed.

6. Represents LYFE Kitchen at various community and charitable events as assigned and directs the work of LYFE Kitchen Team Members at these events as assigned.

COMPETENCIES

-Thorough understanding of LYFE Kitchen operations, menu and catering capabilities

-Pays attention to details; verifies all Guest requests and requirements to ensure strong execution

-Logical and analytical approach to problem-solving using proven methodologies

-Self-starting with proven track record and ability to work independently

-Is able to multi-task at all times and work both independently and as a member of the LYFE Kitchen team

-Is focused on providing an outstanding Guest experience from the Guest's first contact with our Catering and Private Dining program through completion of the event and receipt of the Guest's feedback

-Ensures that communication to fellow Team Members is always professional, supportive and appreciative

-Quickly recognizes challenges and opportunities, seizing the initiative for success

PHYSICAL REQUIREMENTS

Some portion of duties can be completed in an office environment. The outside sales work, travel to events and execution of events can be physically demanding due to irregular hours, deadlines and the need to plan for and respond quickly to any contingencies.

Lifting of up to 40# may be required,…