Active Directory SME; ADFS & Entra Services

Active Directory SME(ADFS & Entra )

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Seeking a highly skilled Subject Matter Expert – Active Directory & Entra to work along a team of engineers responsible for delivering and supporting enterprise-level identity and access management services. The ideal candidate will possess deep technical expertise in Active Directory (AD),
Entra  (Azure AD), and related hybrid identity services, coupled with strong leadership, stakeholder management and service ownership skills.

This role involves managing day-to-day operations, driving service excellence, mentoring team members, and acting as the key point of contact for technical escalations, issue resolutions and stakeholder communications. The Subject Matter Expert (SME) will serve as the go-to person for domain-specific knowledge, providing expert guidance to both stakeholder and internal teams. This role requires deep functional and/or technical expertise, strong communication skills, and the ability to translate complex subject matter into actionable insights that drive project success.

The SME will work closely with stakeholders to ensure solutions are aligned with best practices, company standards and stakeholder objectives. Work closely with offshore team and be a backup for the onsite Tech Lead and cover for other’s responsibilities as needed.

• Serve as the primary knowledge resource in the designated domain.
• Provide expert input on solution design, process improvement, and decision-making.
• Partner with stakeholders to understand business challenges and propose feasible, high-impact solutions.
• Act as a trusted advisor, ensuring that recommendations align with the stakeholder’s strategic goals.
• Participate in governance meetings, design discussions, and project reviews as a subject expert.
• Provide expert validation during testing, quality assurance, and implementation phases.
• Develop and maintain detailed documentation, process maps, and standard operating procedures (SOPs).
• Contribute to building internal knowledge repositories, playbooks, and reusable frameworks.
• Identify opportunities for optimization or innovation in processes, tools, or methodologies.
• Mentor team members to build domain capability within the organization.
• Drive continuous improvement, automation, and standardization across the environment.
• Collaborate with project teams to support new implementations, migrations, and transformations.

• Responsible for administering and supporting Active Directory Domain Controllers, forests, and trust relationships.
• Manage promotion/demotion of domain controllers and forest-level administration.
• Manage Group Policy Objects (GPOs), Sites and Services, and replication configurations.
• Conduct regular AD health checks, database cleanup, and replication remediation.
• Manage SYSVOL, Global Catalogue, FSMO roles, and Windows Time Services.
• Implement and support Active Directory backup, recovery, and disaster recovery procedures.
• Configure and manage Certificate Services and Public Key Infrastructure (PKI).
• Manage roaming profiles, folder redirection, and cloud storage access control (Azure Storage).
• Lead Active Directory domain migrations and consolidation projects.
• Ensure security hardening and vulnerability management of domain controllers.

• Administer and support Entra Connect / Sync servers and synchronization rules.
• Manage Azure AD roles, Administrative Units, and RBAC.
• Manage Conditional Access Policies, Application Registrations (OIDC, SAML), and Dynamic Groups.
• Oversee Privileged Identity Management (PIM) and Service Principals.
• Support custom domain management and identity lifecycle processes.
• Collaborate on integrations with OKTA or other IAM solutions.

• Develop and design automation opportunities utilizing Power Shell scripts for reporting, health monitoring, etc.
• Maintain up-to-date technical documentation, architecture diagrams, and standard operating procedures (SOPs).
• Drive process efficiency by implementing best practices and automation frameworks.
• Support audit and compliance requirements by…