M365 SME Lead

Must Have Technical / Functional Skills

• O365 Administration, Mobile Device Management, Security Expert, eDiscovery expert, hands‑on‑on Power Shell
• Migration (Tenant to tenant) using through Bittitan etc.
• Exchange Online, Exchange On prem (Hybrid Deployments)
• Mobile Device Management and Migration
• Microsoft Teams Admin and implementation
• Azure AD Connect and Active directory Federation Services
• Faxination Services
• Email Firewall Solutions like Cisco Ironport ,Proofpoint, Tumbleweed and Symantec Brightmail .
• Microsoft 365 platform product suites.
• Identity and federation services.
• Cloud security.
• Tenant to Tenant migration approach and steps
• Skill In :
• Strong interpersonal skills are required. Ability to work effectively with team members, clients and other areas of the IT environment
• Implementing and migrating of :
  Azure AD, Office 365 (Exchange Online, SharePoint Online, One Drive, Microsoft Teams), Office 365 Coexistence / Hybrid Configuration, Office 365 Azure AD Connect and ADFS
• Migration of emails from lotus domino servers to Exchange On‑premise and Exchange Online Environments
• Migration of Mobile Iron MDM solution to MDM Intune
• Azure administration and Integration of Apps
• Configuration of ATP, Content search and eDiscovery and Retention policies
• Configuration and implementation of Windows Defender for Window 10 system
• Configuration and implementation of Microsoft Team
• Good Expertise on Autopilot
• Ability To :
• Work effectively with team members, clients and other areas of IT
• Take initiative and work with minimal supervision.
• Handle multiple tasks and be flexible in a fast paced environment
• Deliver on time

• Design, implement and manage M365 services in accordance with global and SPE security policy requirements.
• Responsible for the Tenant to Tenant migration solution, steps, approach, governance, risk and compliance (GRC) of the M365 platform.
• Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability.
• Manage outages, identify root cause a nalysis and resolve all M365 platform issues within allowed service levels.
• Proactively identify and remediate security risks pertaining to the platform and product suites.
• Develop and maintain documentation for M365 configurations, processes, and best practices.
• Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Other M365 services knowledge like Teams, Sharepoint, One Drive etc.
• Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities. Powershell Script and Infrastructure as a code knowledge
• Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives.
• Develop key performance metrics to drive business value of IT.
• Conduct user training and provide technical support to ensure effective use of M365 tools, What type of different migration tool used.

• Primarily responsible for SPEs M365 tenant.
• Manage outages, identify root cause, and resolve all M365 issues within allowed service levels.
• Participate in the change control processes.
• Participate in the development of operational procedures and policies.
• Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.
• Identify, resolve and elevate business issues as appropriate. Maintain Global Admin access, restrict access.
• Escalation point for operations support team.
• Manage after hours and on‑call support.

High level Tenant to Tenant migration approach and steps

Salary Range : $100,000-$140,000 a year