Entertainment Market Research Quality Control Specialist

About NRG

NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.

We stay ahead ofwhat’snext,providing fresh insights to sparknew ideas.

We’rea trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, wecreate with confidence.

We’reproud of our company’s values – these values guide us as we navigate sunny days, grayskiesand everything in between:

• Do what you love. With conviction.

• Where discovery lives. And impact drives.

• Celebrate difference. Cultivate belonging.

• Big thinking. Collectively inspired.

• Embrace the journey. Be human.

We are seeking a Quality Control Specialist who willassistwith vendor management and quality control of coding for our global research studies, including online surveys, in person intercepts, recruited audiences, and exit polls.

The Quality Control Specialist must be reliable, able to work independently and as part of ateam, andbe an effective communicator to all levels of management, vendors, and teams. The ability to multi-task, stay organized, and havea high levelof attention to detail will be critical.

• Liaise with third party vendorsto execute open ended coding for online surveys, in person intercepts, screenings, exit polling, and tracking from project set-up through completion.

• Oversee the data quality of our coding deliverables by reviewing coding files for accuracy and providing real time feedback to thethird party vendors.

• Monitor vendor progress and ensure projects are on track to be delivered by their deadlines.

• Manage the coding of film screenings by attending the showing, writing a synopsis, building code frames and scene lists, andmaintainingan open line of communication with thethird-party vendor to answer any questions they may have about the film content.

• Leverage approved AI tools to enhance coding, quality-control, and project-management workflows while applying sound judgment tovalidateoutputs, protect confidential information, andmaintainthe accuracy and integrity of all deliverables.

• Experience
  –1+ years of professional experience, preferably in coding, market research,projectmanagementor entertainment.

• Passion
  –An enthusiasm for research and coding. You live and breathe allthingsentertainment and enjoy staying up to date on industry trends and developments. Small talking or deep diving on entertainment fuels you.

• Your degree
  –College degree preferred.

• Tools
  – Excellent computer skills, including highproficiencyin Excel,Wordand Outlook.
  
  Proficiency with AI toolsalsopreferred.

• Superb communication
  –Strong verbal and written communication skills.

• Reading Comprehension
  – Excellent reading comprehension and interpretation skills.

• Time management & Adaptability
  –Successfully manage time and competing priorities to ensure deadlines are always met; able to multitask and adapt to shifting priorities.

• Hawk-eyed attention to detail
  – No errors get pastyouand you do all that you can to ensure nothing slips through the cracks when it comes to quality control and reporting.

• Self-starter
  –Internally motivatedindividualwho continuouslystrivesto get things done, regardless of challenges encountered.

• Team player
  –Ability to work collaboratively and/orinitiateand drive projects to completion with minimal oversight

This is a full-time, non-exempt position with a variable schedule based on business needs. While many shifts will follow a standard 9:00 a.m.–6:00 p.m.schedule, evening, overnight, early-morning, and weekend work—including Saturdays and Sundays—willfrequentlyberequired. Quality Control Specialists must attend recruited audience screenings and…