Senior Sales Associate​/Key Holder - Culver

Janessa Leoné is a lifestyle brand based in Los Angeles. The brand creates sophisticated pieces with a focus on timeless, minimal designs that are both unique and classic. Each collection is thoughtfully designed with an emphasis on quality, functionality, and enduring style. We are looking for an experienced, highly reliable Senior Sales Associate to join our Culver City retail team. This is a key-holder and store leadership position for someone who is an exceptional salesperson, takes ownership, and is comfortable serving as the on-site lead when the Retail Manager is not present.

As our Retail Manager oversees both Janessa Leoné retail locations and partners closely with our HQ team, the Senior Sales Associate will play an important role in the day-to-day success of the Culver City store. This person will act as the Retail Manager’s eyes and ears on the ground, helping ensure that the store consistently operates at a high standard across sales, client experience, merchandising, inventory, and daily operations.

This role is ideal for someone who has progressed beyond a traditional Sales Associate position and wants greater responsibility and ownership without being responsible for the full people-management and administrative scope of a Store Manager.

• Deliver an elevated, personalized client experience that reflects the Janessa Leoné brand and service standards.
• Actively drive individual and store sales while working toward daily, weekly, and monthly sales goals.
• Lead by example on the sales floor, demonstrating strong selling behaviors, product knowledge, client engagement, and follow-through.
• Develop and maintain meaningful client relationships through thoughtful outreach, follow-up, and clienteling.
• Identify opportunities to increase conversion, units per transaction, average order value, and repeat business.
• Maintain strong knowledge of current collections, materials, product features, styling, availability, and brand storytelling.
• Help create a welcoming, polished, and service-oriented environment for every customer.

• Serve as primary on-site point person when the Retail Manager is not in the store.
• Independently open and close the store and maintain responsibility for keys, security procedures, cash handling, and opening/closing protocols.
• Provide day-to-day direction and support to Sales Associates during assigned shifts, helping the team prioritize customers, selling, replenishment, and operational needs.
• Maintain awareness of what is happening throughout the store and proactively address issues rather than waiting for direction.
• Escalate employee, customer, operational, inventory, or facilities issues to the Retail Manager when appropriate.
• Provide the Retail Manager with clear, timely communication regarding store performance, customer feedback, team observations, inventory needs, and issues requiring follow-up.
• Help ensure company policies, procedures, service standards, and operational expectations are consistently followed while serving as Manager on Duty.
• Support the Retail Manager in implementing new initiatives, processes, events, launches, and store priorities.

• Help oversee the daily operational execution of the store, ensuring it is organized, stocked, secure, and ready for business.
• Perform opening and closing procedures, including POS and cash-handling responsibilities.
• Support receiving, processing, replenishing, transferring, and organizing inventory.
• Maintain a high level of inventory accuracy and immediately flag discrepancies, low-stock items, damages, or other inventory concerns.
• Assist with cycle counts, physical inventory, transfers,…