Support Staff – Youth Behavioral Support; Direct Care –Cumberland

• Competitive salary
• Flexible schedule
• Training & development

Location:

Allegany and Garrett Counties

Job Type: Full-time / Part-time

Salary Range: $20 - $25 per hour

Experience

Required:

1-2 years working with youth, behavioral health, healthcare support, or human services populations

Wise Minds Therapeutic Services LLC is seeking compassionate, dependable, and motivated Community-Based One-to-One Support Staff to provide direct supervision, mentoring, behavioral support, and life skills coaching to youth receiving out-of-home and community-based services across Maryland.

This role focuses on ensuring the safety, stability, and emotional well‑being of youth while supporting the development of social, coping, and independent living skills. Staff work closely with clinical leadership and care coordination teams to implement individualized service plans in home and community settings.

Candidates with experience in behavioral health, assisted living, healthcare support, residential services, youth mentoring, or direct care are encouraged to apply.

• Provide one-to-one supervision and support to youth in home, school, and community settings
• Model appropriate social, coping, and communication skills
• Assist youth in developing independence, emotional regulation, and daily living skills
• Accompany youth to appointments, activities, and community-based programs as needed
• Maintain professional boundaries using a trauma-informed approach

• Implement individualized behavioral strategies based on service plans
• Participate in crisis prevention and de‑escalation interventions
• Monitor and document behavioral progress and daily activities
• Communicate regularly with supervisors regarding youth progress and concerns
• Reinforce positive behaviors and support youth during emotional challenges

• Complete service notes, progress reports, and timesheets accurately and timely
• Maintain confidentiality and comply with DHS, COMAR, and agency standards
• Participate in supervision, team meetings, and required trainings

• Must be 21 years or older with a valid driver’s license and reliable transportation
• High School Diploma/GED + 2 years of experience OR Associate’s degree + 1 year in human services, behavioral health, healthcare support, or related field
• Experience working with at‑risk youth, foster care, behavioral health, assisted living, residential care, or community‑based populations preferred
• Strong communication, documentation, and interpersonal skills
• Must pass CJIS background check, CPS clearance, and sex offender registry screening

Experience in the following roles is highly valued due to transferable skills in supervision, documentation, client support, crisis response, and community care:

• Certified Nursing Assistant (CNA)
• Geriatric Nursing Assistant (GNA)
• Medication Technician (Med Tech)
• Direct Support Professional (DSP)
• Residential Counselor
• Behavioral Health Technician
• Psychiatric Rehabilitation Staff
• Youth Mentor or Community Support Worker

Staff are required to complete the following (preferred at hire, required upon onboarding):

• CPR and First Aid Certification
• Crisis Prevention & Intervention (CPI) or equivalent
• Trauma‑Informed Care Training
• Mandated Reporter Training
• HIPAA / Confidentiality Compliance
• DHS-required onboarding and orientation

Wise Minds provides support and reimbursement for required trainings.

All staff must complete a minimum of two (2) in‑service trainings annually, including topics such as:

• Child Safety
• De‑escalation…