Property Administrator

At Bidwells, we are driven by our mission to provide the UK’s most sustainable and innovative property advice. For over 185 years, we have been at the forefront of real estate.

Bidwells has delivered managing agent services for this client for over 20 years, undertaking the full range of day‑to‑day responsibilities typically associated with estate management. Building on this long‑standing and successful relationship, Bidwells has recently secured a further instruction to manage a portfolio of rural estates. This remit covers more than 87,000 acres across four estates located across Scotland.

This role will support Bidwells’ Rural Estate Management team in the delivery of managing agent services to a specific client across their rural estate, including handling tenant enquiries, obtaining estimates from and instructing contractors, ensuring contractor compliance with health and safety, issuing agreements, leases and variations, liaising with colleagues working on the same instruction and our Community Site Representatives on property related matters.

Working as part of a wider administrative team, you will proactively support the delivery of services to the client.

• Dealing with day‑to‑day let property matters, including correspondence, telephone calls etc. with tenants, contractors and other parties.
• Develop positive and constructive relationships with tenants and stakeholders and promote a positive image of the client.
• Processing applications for new tenancies.
• Management of existing tenancies including repairs and maintenance.

• Providing general administrative support to our Rural Management Team.
• Attending internal and client meetings.
• Answering general enquiries relating to the rural estate.
• Promptly acknowledging and responding to tenant and client phone calls, emails and other forms of correspondence.
• Maintaining casework and property databases.
• Working as part of a team to ensure systems are updated and Key Performance targets are met.
• Issuing instructions to the clients solicitors.
• Assisting colleagues to collate information and respond to Freedom of Information Requests.

• Assisting our Accounts Manager maintain the clients rural rent accounting and management system, which may include preparing data entry forms, checking data has been entered correctly, to direct data entry.
• Assist the preparation of annual budgets and periodic re‑forecasts.

• Advising relevant colleagues of upcoming rent reviews and lease expiry events, issuing notices and following up as required.
• Completing necessary audit and other paperwork.

• Excellent administrative and organisational skills.
• Personable with strong verbal and written communication skills.
• Flexible and ‘can do’ attitude.
• Team player with a willingness to learn, a positive outlook and a good sense of humour.
• Intermediate computer skills, particularly Word and Excel and good numeracy.
• Self‑motivated and can rise to a challenge.
• Proactive in initiating and following through on tasks that are required.
• Ability to remain calm under pressure and meet deadlines.
• Keen attention to detail.
• Full driving licence.
• Experience with in property management is highly desirable, but not essential.

We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately‑owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen. As a certified B Corporation (B‑Corp), we are dedicated to using our business as a force for good, driving innovation and creating long‑term value for our clients, communities and the environment.

We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.

Including up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, a wellness day, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.