Clerk​/Typist

Clerk/Typist

The closing date is 09 July 2026.

An exciting opportunity has arisen for a motivated and enthusiastic Clerk Typist to join the Trauma and Orthopaedic Department at the Royal Victoria Infirmary. This role is vital to the smooth running of a department; you will provide comprehensive administrative and secretarial support to a multidisciplinary team, including Consultants and Specialist Nurses.

Trauma and Orthopaedics is a very busy and dynamic place of work, providing care for patients with a variety of health care needs. Specialties include Foot & Ankle, Spinal Services, Trauma Services, Paediatrics, Sarcoma, and Hip and Knee.

• Interview Date: 20 July 2026
• Hours:
  
  21 Hours/Week
• No agencies please.

Successful candidates will be responsible for liaising with clinical and non-clinical professional staff for the delivery of a high standard of care. The role will directly impact patient experience and be part of providing seamless delivery of care.

• Dealing with enquiries from patients, relatives and staff
• Scanning and photocopying
• Booking appointments
• Audio typing of letters and documents
• Proofreading of letters
• Deal with telephone enquiries promptly
• Communicate with patients regarding appointments and admissions on request of medical staff
• Cover admin posts Trust-wide as required

You should be self-motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate administrative experience with appropriate qualifications, work efficiently, methodically and with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude. The post holder will be required to have excellent communication skills, be able to prioritise workload effectively and maintain excellent attention to detail.

• Minimum of 4 GCSEs, Level 9 - 4 (A*
  - C), including English Language, or equivalent level qualification or relevant experience
• Understanding of confidentiality issues
• Successful completion of an intermediate (level
  2) apprenticeship in Business Administration

• Understanding of medical terminology

• Good IT skills to include office software packages
• Good keyboard skills and Text Processing ability
• Good communication skills both written, verbal and telephone skills
• Ability to manage time effectively and work on own initiative

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

The Newcastle upon Tyne Hospitals NHS Foundation Trust