Membership Relationship Director

Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged – so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating.

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As Member Relationship Director, you’ll play a pivotal role in shaping the success of Accelerant’s MGA partnerships. This is a senior, high-impact role that blends commercial acumen, relationship leadership and strategic thinking. You’ll be the primary point of contact for a portfolio of MGAs (who we refer to as “Members”) — acting as their trusted advisor and ensuring every partnership delivers mutual growth, profitability and operational excellence.

This is an opportunity to make a real mark — working with autonomy, influence and visibility across multiple teams and disciplines. You’ll have the freedom to innovate, the responsibility to lead and the support of a collaborative community that values initiative and results.

• Act as the strategic advisor and relationship lead for your assigned Member portfolio ensuring partnership success and alignment with Accelerant’s long-term goals
• Identify opportunities for portfolio growth, product expansion and improved performance
• Use data-driven insight to help Members optimise underwriting, pricing and loss results

• Lead the onboarding of new prospective Members — from due diligence and internal approvals to post-launch integration
• Build and coordinate cross-functional onboarding teams, set clear milestones and ensure a smooth transition into live trading
• Embed a high-quality and consistent experience that reflects Accelerant’s values and standards

• Partner with Underwriting, Actuarial, Claims, Operations, Reinsurance, and Product & Technology teams to deliver joined-up Member support
• Use Accelerant’s Analytics Platform to extract insights, monitor performance, and inform data-led decisions
• Feed continuous improvement ideas into the Analytics Platform development

• Oversee the commercial and operational health of each Member relationship, ensuring economic viability and sustainable growth
• Lead commercial negotiations and manage renewal terms
• Produce and present performance reports and insight summaries for internal and external stakeholders
• Utilise the Accelerant Risk Exchange (“ARX”) to help deliver the right capacity, limits and underwriting authority for your Member portfolio

• Support third-party audits and oversee resolution of post-audit actions
• Stay abreast of market and regulatory developments (FCA, PRA, NBB, Lloyd’s, etc.) and ensure adherence to Accelerant’s standards
• Promote a culture of professionalism, integrity, and accountability in all interactions

• Strong relationship leader who inspires trust and partnership at senior levels
• Strategic thinker with commercial instincts and operational discipline
• Excellent communicator — articulate, persuasive and comfortable engaging with C-suite stakeholders
• Data-driven mindset with the ability to turn analysis into actionable insight
• Highly self-motivated and able to work autonomously within a geographically dispersed team
• Collaborative problem solver who enjoys connecting teams and driving results

• Proven experience managing MGA or delegated authority relationships
• Deep understanding of the insurance market and regulatory landscape
• Experience leading cross-functional projects and influencing senior stakeholders
• Familiarity with insurance analytics platforms and performance data
• High proficiency in Microsoft Office and modern collaboration tools
• Track record of identifying and implementing process or performance improvements

• University degree preferred;…