Strategic Senior CSM: Executive Engagement
Job in
Cumbernauld, North Lanarkshire, G67, Scotland, UK
Listed on 2026-06-23
Listing for:
Blackboard
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Blackboard is seeking a Senior Customer Success Manager to lead strategic engagement with customers in the United Kingdom. This role involves maximizing the value of Blackboard solutions while driving customer satisfaction and long-term success.
The ideal candidate will have a strong customer-first mindset, emphasizing relationship management and executive engagement. Candidates should have 7 to 10 years of experience in customer success roles within a SaaS environment and will be required to travel 30-50% of the time.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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