Tenancy Services Manager

About the role

The Department of Infrastructure's Housing Agency is looking for a proactive and innovative Tenancy Services Manager to lead tenancy and estate management services across the Government's portfolio of 1,274 public sector homes. You will manage a team of Housing and Administrative Officers, ensuring high‑quality housing services, driving continuous improvement, and handling tenancy and estate issues, reletting, and partnership working with vulnerable individuals.

The role offers the opportunity to influence strategic improvements, implement more effective systems and processes, and contribute to the overall performance of the Housing section.

• A competitive salary that increases each 12 months until you reach the salary maximum.
• A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after the third year.
• A flexi‑time scheme where you can accrue additional time worked to take time off in line with the relevant flexi‑time scheme.
• Occasional remote working opportunities, with prior agreement from your manager.
• Two pension arrangements available on eligibility: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution Arrangement.
• Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees.
• Discounted access to the NSC gym and island swimming pools, as well as 1‑to‑1 support programmes and exercise classes with qualified instructors.
• Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.
• Opportunity to apply for an unpaid career break after 3 years’ service.
• Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
• Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

• A basic police check is required for this post, the cost of which will be covered by the Isle of Man Government.
• Please note a relocation package is not available for this role.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion.