Talent Management Global Delivery Analyst

Talent Management Global Delivery Analyst

GB, Foundever

Job Description:

Global HRIS Team

Foundever® is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for more than 750 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support operational needs for our clients and deliver seamless experiences in the moments that matter.

We are looking for a highly organised and proactive Talent Management Global Delivery Analyst to join our Global Talent Management team.

Working closely with the Global Talent Manager, this role serves as a key coordination point across global Talent Management initiatives, helping to ensure projects, communications, and priorities remain organised and on track. While the position sits within our Global HRIS function and supports Talent Acquisition and Talent Development technologies, the role is best described as a project coordinator and trusted business partner.

You will act as the bridge between the Global Talent Manager, business leaders, HR teams, and stakeholders across multiple countries, helping to coordinate activities, manage priorities, and provide visibility into global Talent Management programmes. The successful candidate will develop a strong understanding of Talent Management activities across our global operations, helping leadership stay informed and connected without needing to navigate multiple channels and stakeholders.

This is an excellent opportunity for someone with experience in recruitment, HR operations, HR systems, project coordination, executive support, or business administration who is looking to broaden their exposure to global projects and HR technology.

• Partner with the Global Talent Manager to support the delivery of global Talent Management initiatives and projects.
• Act as a central coordination point between stakeholders across HR, IT, business functions, and country teams.
• Manage project plans, timelines, action logs and key deliverables to ensure activities remain on track.
• Schedule and coordinate meetings, workshops and stakeholder discussions.
• Prepare updates, reports, presentations and project documentation for leadership teams.
• Gather and document business requirements to support system enhancements and process improvements.
• Support User Acceptance Testing (UAT), implementation activities and change management initiatives.
• Track project milestones, risks, dependencies and action items.
• Build strong working relationships with stakeholders across multiple countries and regions.
• Develop an understanding of Talent Management activities globally and provide meaningful updates and insights to leadership.
• Identify opportunities to improve processes, communication and operational efficiency.
• Maintain accurate and organised project documentation and records.

• 2-4 years' experience in project coordination, recruitment, HR operations, HR systems, business support, executive assistance or a similar role.
• Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
• Strong stakeholder management and relationship-building skills.
• Excellent written and verbal communication skills in English.
• A proactive and solutions-focused approach to work.
• Comfortable working independently in a remote, global environment.
• Confidence coordinating activities across multiple teams, functions and time zones.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook and Teams.

• Basic knowledge of SAP Success Factors.
• Experience supporting HR, Talent Acquisition, Talent Development or people-related initiatives.
• Exposure to project management methodologies, tools or frameworks.
• Experience working in a global or multi-country environment.

• This role offers the opportunity to work on global Talent Management initiatives that impact employees across more than 40 countries. You'll gain exposure to HR technology, project delivery and international…