Lead Consultant

Opentext - The Information Company

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

We are seeking a detail-oriented and proactive Licensing Specialist to join our Software Asset Management (SAM) team. This role focuses on analyzing customer licensing usage and requirements to develop efficient, cost-effective renewal strategies. You will also support a small, established team of Software Asset Analysts, working closely with clients and external software vendors.

• Manage new and existing customer software licenses.
• Assist customers in understanding and optimizing their software entitlements.
• Ensure compliance with licensing terms and avoid legal risks using industry best practices.
• Import licenses and agreements into entitlement databases.
• Conduct software inventory and reconciliation analysis across various publishers.
• Match installed software with appropriate licenses.
• Generate customized reports and cost-saving recommendations.
• Collaborate with software publishers and customers to validate license and agreement data.

• Strong understanding of Product Use Rights, license allowances, and contractual entitlements (specialization in one or more vendors preferred).
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills across all stakeholder levels.
• Ability to work independently and collaboratively in virtual and multi-location environments.
• Experience with software installation and inventory systems.
• Proficiency in Microsoft Office, especially Excel and Word.
• Familiarity with Service Management capabilities and toolsets.
• Self-motivated, detail-oriented, and solution-focused.
• Ability to follow and improve existing procedures.
• Willingness to learn SAM best practices (training provided).
• Active High Level Security Clearance.

• Vendor certifications (e.g., Microsoft, IBM, VMware, Red Hat, Citrix).
• ITIL V3/V4 Foundation or equivalent experience in a Service Management environment.

Open Text is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

Open Text's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at  Our proactive approach fosters collaboration, innovation, and personal growth, enriching Open Text's vibrant workplace.