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Onsite Service Desk Analyst L1 – IT Support & Incident Mgmt

Job in Cumbernauld, North Lanarkshire, G67, Scotland, UK
Listing for: Technopride Ltd
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
A technology services company based in Aberdeen is looking for a Service Desk Analyst L1 to be responsible for managing and resolving various IT support requests. The ideal candidate should have a minimum of 3 years experience in Service Desk roles, possess strong communication skills, and hold an ITIL certification. Responsibilities include troubleshooting technical issues, managing Active Directory tasks, and improving service processes.

This is a permanent, onsite position.
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