Exchange Customer Engineer
Job in
Cumbernauld, North Lanarkshire, G67, Scotland, UK
Listed on 2026-09-17
Listing for:
Sonata Software
Full Time
position Listed on 2026-09-17
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform, Systems Administrator, IT Specialist, Systems Engineer
Job Description & How to Apply Below
Exchange Customer Engineer Role Overview
We are seeking a highly experienced Microsoft Exchange Hybrid Engineer with strong enterprise-level expertise across Exchange Online, and Exchange On-Premises
.
The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging support.
Key Responsibilities Exchange- Administer and support Microsoft Exchange Server 2016/2019/SE and Exchange Online
. - Design, implement and maintain Exchange Hybrid environments.
- Configure and troubleshoot Hybrid Configuration Wizard (HCW), hybrid mail flow and secure mail routing.
- Manage DAG, mailbox databases, transport services, connectors, certificates and virtual directories
. - Troubleshoot mail flow, Autodiscover, Outlook connectivity, mailbox access and authentication issues.
- Manage Exchange Online mailboxes, shared/resource mailboxes, distribution groups and Microsoft 365 Groups.
- Configure mail flow rules, retention, archiving and compliance policies
. - Support Exchange Online Protection (EOP) and Microsoft Defender for Office 365.
- Support Exchange migrations between On-Premises and Exchange Online.
- Manage SPF, DKIM and DMARC configurations.
- Use Power Shell / Exchange Management Shell for administration and automation.
- Exchange Online
- Exchange Server 2016/2019/SE
- Exchange Hybrid
- Hybrid Configuration Wizard (HCW)
- Database Availability Groups (DAG)
- Mail Flow / SMTP
- Autodiscover
- Exchange Connectors
- Exchange Online Protection
- Microsoft Defender for Office 365
- SPF / DKIM / DMARC
- Exchange Migration
- Power Shell
- Active Directory
- Microsoft Entra / Azure AD
- Azure AD Connect
- Hybrid Identity
- High Availability
- Disaster Recovery
- 15-20 years of overall IT experience
- Solid Exchange Online and Exchange On-Premises experience
- Proven experience with Exchange Hybrid environments
- Active SC Security Clearance
- Excellent English communication skills
- Strong customer-facing, technical writing, presentation and training skills
- Experience working in enterprise/customer environments
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