Retail Store Manager

Retail Store Manager – The Works Stores Ltd

Join us to manage a dynamic store, inspire customers, and lead a high‑performing retail team.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail

• Delight and inspire every customer by leading a team that offers an exceptional retail experience.
• Create a store experience that is fun, friendly, accessible and inclusive.
• Recruit, develop and motivate a diverse team of retail superheroes.
• Collaborate with fellow Retail Store Managers, Area and Regional teams to share best practice.
• Drive sales and achieve key performance indicators.
• Maintain high standards of merchandising, cleanliness and pricing.
• Act as the on‑floor leader, managing the store alongside your team.
• Lead promotional activities and transform the store to align with seasonal trends.
• Manage inventory, stock arrangements and planograms to maximise product visibility.

• Genuine and authentic: positive, creative and passionate about our brand.
• Resilient champion: manage fast‑paced retail environments and multitask effectively.
• Stock management guru: handle pricing, merchandising and deliveries with efficiency.

• Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
• Lead your team to reach potential and drive record performance.
• Collaborate with support departments and peers.
• Advocate for continuous improvement and provide constructive feedback.
• Support your team’s well‑being and career aspirations with regular conversations.

• 25% colleague discount plus exclusive Double Discount days.
• MyWorks – online discounts across retailers, holidays, utilities, tech and more.
• Family friendly leave – enhanced maternity, paternity and adoption pay.
• 33 days holiday, including bank holidays.
• Stream – claim early access to up to 50% of wages as you earn them.
• Can‑Do Academy – training and career development opportunities.
• Share Scheme – own a piece of The Works.
• 24/7 support for you and your family via the Retail Trust Employee Assistance Programme.
• Healthcare Cash Plan – support everyday healthcare costs.
• Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

To inspire reading, learning, creativity, and play.

• Crafty – smart with what we’ve got.
• Caring – heart in every action.
• Can‑Do – energy that gets it done.

We run an anonymous colleague engagement survey to help improve our culture. We welcome applicants from all backgrounds, including ethnic minorities, people with disabilities, carers and LGBTQ+ community members. We support flexibility, reasonable adjustments and inclusive working hours.

We are proud to have an inclusive culture where everyone can be themselves. All roles are open to all, and we actively seek to remove barriers to opportunity.

And with the right passion – it all starts with you.