Shop Team Member - Volunteer

Help create a welcoming and exciting experience for every visitor.

At Cudham Shaws Outdoor Centre, our onsite shop is a popular stop for young people and leaders visiting the centre. Whether it’s snacks after activities, campsite essentials or a friendly chat, the shop plays an important part in the visitor experience.

We are looking for enthusiastic and reliable volunteers to join our Shop Team, predominantly supporting Saturdays and Sundays during busy camping weekends and events.

This is a fantastic opportunity for someone who enjoys meeting people, working in a busy environment and being part of a friendly outdoor centre community.

As a Volunteer Shop Team Member, you will help run the onsite shop during weekends and busy periods, serving visiting Scouts, Guides, schools and youth groups.

You will be one of the friendly faces young people and leaders interact with during their stay, helping create a welcoming atmosphere while providing excellent customer service.

The role includes operating our Sum Up till system, handling both cash and card payments, managing stock and helping keep the shop clean, organised and well presented.

No previous retail experience is required — full training on the till system and shop procedures will be provided.

• Are friendly, approachable and confident speaking with visitors
• Enjoy working with young people and volunteers
• Have good numeracy and money handling skills
• Are comfortable using a till and card payment system
• Can accurately handle cash and issue change
• Are reliable and able to work independently and as part of a team
• Can stay calm and organised during busy periods
• Want to contribute to a positive visitor experience onsite

• Opening and running the onsite shop during weekends and events
• Serving customers in a friendly and welcoming manner
• Using the Sum Up till system to process cash and card payments
• Issuing correct change and handling transactions accurately
• Restocking shelves, drinks and snack areas
• Helping keep the shop clean, tidy and organised
• Assisting with stock checks and basic shop administration
• Supporting young people and leaders with enquiries
• Working alongside the wider volunteer and site teams

• A fun and supportive volunteer environment
• Full training on the shop systems and procedures
• Experience in customer service and retail operations
• The chance to meet new people and support youth organisations
• Opportunities to get involved in wider centre projects and events
• A friendly outdoor centre atmosphere in the Kent countryside

Located within the Kent countryside, Cudham Shaws Outdoor Centre welcomes Scouts, Guides, schools and youth organisations from across London and the South East. The centre provides camping, accommodation and adventurous activities designed to help young people develop confidence, teamwork and skills for life.

If you are interested in joining our volunteer team and helping create amazing outdoor experiences for young people, we would love to hear from you. Whether you have lots of experience or are simply enthusiastic and keen to get involved, please send an expression of interest outlining a little about yourself, any relevant skills or experience in to the Cudham Shaws Outdoor Centre team at cud

A member of the team will then be in touch to discuss the opportunities available and how you can become part of the Cudham Shaws volunteer community.