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Retail Team Leader: Customer Service & Operations

Job in Cumbernauld, North Lanarkshire, G67, Scotland, UK
Listing for: John Lewis Partnership
Full Time position
Listed on 2026-07-16
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Waitrose Team Leader role in one of our Waitrose shops. You’ll support the shop management, deliver Partner-led service and passion for food that our customers value, helping to maximise sales and build trust with customers.

Your drive to go the extra mile for customers and Partners will shape the customer impression of the Waitrose brand, while ensuring safety, stock, and seamless online order fulfilment. You’ll work with the wider team to enhance performance and service.

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