Trade Client Manager

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of:
Sales Performance;
Repair Optimization and Compliance;
Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

MSX International is looking for a Trade Client Manager to join our busy Jaguar Land Rover (JLR) team in the South West of England region.

The Trade Client Manager will support activity definition and manage the Trade Retailer network, implement Trade sales processes and manage the delivery of the sales target within the region.

The Role

In this field-based role, the Trade Client Manager will be responsible for their own territory, be responsible for driving the continued growth in genuine JLR parts sales to trade customers through our dedicated Trade Retailer network. Reporting to the Trade Operations Manager, this role requires you to coach and manage the Trade sales activity of the Trade Retailer network. The Trade Client Manager will ensure the Trade Retailers have all the right resources in place to provide a great service to their trade customers and will drive sales activity to achieve sales target.

This includes leading by example in sales visits to key customers.

As part of this role, the Trade Client Manager will:

• Engage with the Management team within each Trade Retailer business to support the trade sales objectives
• Set up the Trade Retailer operations to the prescribed standards and SLAs
• Organise the operational structure of the Trade Retailer to maximise quality and efficiency
• Gain participation and launch national and local campaign initiatives
• Define and implement sales development activity, with Business Plans for each Trade Retailer
• Support Trade Retailer sales activities, including customer visits, that will deliver trade parts sales growth
• Analyse trade sales business performance (turnover and KPIs) of each Trade Retailer to ensure achievement of sales targets and action plans

About you

This is a superb opportunity to work within a high performing and very successful Trade Programme. The role will work on behalf of one of the world’s most iconic automotive manufacturers, so the ability to inspire, coach and influence others to achieve exceptional results is required. Our ideal Trade Client Manager will have:

• A parts sales background (essential): this could be from a manufacturer trade parts team, dealer senior parts manager/sales manager or aftermarket distributor roles
• A wide experience of automotive trade parts distribution operations and sales techniques
• An analytical approach to activity planning as well as being able to work on strategy and development actions with the use of data to identify opportunities
• A good skill level in Excel, Word and Power Point
• Good presentation and persuasion skills
• A self-starter approach, with a proven track record of achieving parts trade sales targets

What’s in it for you?

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

• Company Car
• Paid business mileage
• 25 days annual leave per year
• Autonomy to run your own diary
• Exclusive discounts on everyday purchases as well as exclusive discounts on car purchases
• Potential to progress within the company, with global opportunities updated regularly

Working pattern and location

• 40 hours per week
• Monday – Friday
• Field based (South West of England region)/homebased

About MSX

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Warranty & Technical
• Parts & Service
• Fleet & Mobility

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.