Specialist Support Worker

Job Title
:
Specialist Support Worker

Contract Type
:
Permanent

Salary
: £33,180.78 per annum

Working Hours
: 37.5 hours per week

Working Pattern
:
Monday to Sunday, Mix of Early, Middle and Late Shifts

Location
:
Camden, London

We believe in providing care and support to our customers that will enable them to make informed decisions to improve their quality of life: this might be greater independence, better coping strategies or a richer network and sense of self‑achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. This is a hybrid role that will see you leading on the upskilling of the team in your specialist area.

• Undertaking group and one-to-one interventions with clients of a specialist nature (e.g., CBT‑informed interventions, psycho educational groups or harm minimisation interventions)
• Providing a comprehensive support planning service to customers in line with our department’s policies, procedures and approach
• Making full use of IT and other technologies for appropriate tasks (word processing, spreadsheets, e‑mail, etc.)
• Participating in cross‑service initiatives and projects in relation to the specialist area (organisational training, reflective case management, WOW projects, peer support groups, etc.)
• Carrying out assessment to identify and prioritise needs
• Using SMART goal planning to provide needs‑led holistic support
• Administering medication and carrying out duty shifts where required
• Ensuring appropriate records are maintained and that the service complies with Riverside’s standing orders and financial regulations
• Representing the organisation to other agencies and companies where necessary
• Supporting customers to develop the necessary skills to live independently, access training, education and work
• Ensuring customers are fully informed of their rights and responsibilities and that they are enabled and empowered to take part in the running of the service through consultation and participation

• A relevant professional qualification in the area of expertise (e.g., drug and alcohol, counselling, psychology, OT, nursing or social work or any other relevant qualification)
• Level 3 Diploma, or willingness to work towards it (CQC Registered services)
• Knowledge and understanding of up‑to‑date legislation, government frameworks relevant to the customer group
• Understanding of safeguarding children and adults
• Knowledge of specialist assessment tools, methods and case formulation
• Knowledge of evidence‑based specialist interventions appropriate for community settings
• Knowledge about recovery model, peer support and coproduction procedures
• Demonstrable experience of working with vulnerable adults
• Experience of undertaking customer assessments, support planning and key‑working with a clear outcome focus
• Experience working in community settings therapeutically, including assessments, de‑signing interventions and demonstrating outcomes
• Experience running therapeutic groups
• Experience promoting Equality & Diversity
• Ability to represent the organisation to other agencies and companies where necessary
• Strong time‑management skills and ability to prioritise workload
• Ability to communicate effectively in writing, including the preparation of reports and file notes
• IT skills including use of Microsoft packages such as Word
• Ability to provide regular monitoring information as required
• Ability to react to crisis situations in a calm effective way

• Experience supervising medication
• Experience designing and providing training

• Competitive pay & generous pension
• 25 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.