Outreach Worker; Term-Time WDN

This post is fixed term until 27/03/2027

As this post is term-time, the salary will be pro-rata to the hours worked.

We are seeking a committed and skilled Whole Family Outreach Worker to join our team and contribute to improved outcomes for children and families across West Dunbartonshire. This role is central to strengthening family relationships, promoting wellbeing and ensuring parents and carers are equipped with the confidence and skills needed to support their children’s development and learning.

The successful candidate will deliver both group-based and one‑to‑one support to parents and carers, offering guidance that enhances family wellbeing and promotes strong parent–child relationships. You will play a key role in helping families build resilience, develop new skills and access timely and appropriate support. This is a dynamic and rewarding position, ideally suited to someone who thrives in a varied, people‑focused role and is committed to making a lasting impact.

• Provide opportunities that strengthen parent–child relationships and improve overall family wellbeing.
• Engage parents in supporting their children’s learning, development, and emotional health.
• Build parental confidence in accessing services and supporting their children’s needs effectively.

• Work collaboratively with families and partner services to identify needs and plan appropriate supports.
• Signpost families to relevant agencies and community resources.
• Deliver parenting programmes and targeted interventions for children and families.

• Facilitate effective interagency collaboration to ensure coordinated and impactful support.
• Liaise with external agencies to provide holistic, ongoing assistance.
• Develop strong outreach and home-link relationships with families.

• Contribute to the development of documentation, protocols, and service improvements in collaboration with the link officer.
• Support local efforts to reduce the poverty‑related attainment gap through targeted family engagement.

• You will work closely with your link officer to ensure that families receive appropriate, timely support, using professional judgement to guide referrals, signposting and intervention planning.

• Collaborate with colleagues across services to identify and support vulnerable families.
• Deliver parenting support through group sessions and one‑to‑one work within community settings.

• Establish strong links with community organisations and support agencies.
• Assist families in accessing local facilities, community resources and ongoing support networks.

The post involves working with families who may be experiencing complex or emotionally challenging circumstances. Resilience, empathy and the ability to maintain professional boundaries are essential in supporting families who may initially be hesitant or disengaged. Your ability to build trust and navigate these challenges will be critical to achieving positive, sustainable change.

• Compassionate, patient, and family‑centred
• Skilled in relationship‑building and effective communication
• Confident working both independently and collaboratively
• Motivated to improve outcomes for children and families
• Resilient and able to manage emotionally demanding situations

If you are committed to empowering families and wish to contribute to a forward‑thinking, supportive team, we encourage you to apply.

This post is considered as Regulated Work with Children and Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the…