Domestic Business Development Manager - North East

JOB PURPOSE

The Domestic Business Development Manager is responsible for driving significant and sustainable growth within the domestic plumbing sector. This role focuses on identifying, developing, and securing new business opportunities across the New Build, RMI (Repair, Maintenance & Improvement), and Social Housing markets. The successful candidate will proactively expand the company’s market share by building strategic partnerships, launching targeted sales initiatives, and positioning the company as the supplier of choice for innovative plumbing solutions.

• Conduct in‑depth market analysis to identify emerging trends, customer needs, and untapped segments.
• Develop and execute a robust business development strategy to penetrate new markets and grow share in existing ones.
• Lead the creation and implementation of go‑to‑market plans for new products and services.

• Generate and qualify high‑potential leads through networking, industry events, and proactive outreach.
• Build and nurture a strong pipeline of opportunities, ensuring consistent conversion to new accounts.
• Negotiate and close high‑value deals with key decision‑makers in target sectors.

• Support and co‑own execution of growth initiatives with national Key Accounts (Retail and Wholesale) and Independent wholesale distributors.
• Establish and maintain influential relationships with developers, contractors, merchants, and social housing providers.
• Act as a trusted advisor, understanding client challenges and positioning tailored solutions to meet their needs.
• Deliver exceptional customer service to drive loyalty and long‑term partnerships.

• Consistently achieve and exceed ambitious sales targets and KPIs.
• Provide accurate sales forecasts, pipeline updates, and market intelligence to senior leadership.
• Analyse sales data to identify growth opportunities and address performance gaps.

• Champion the company’s product portfolio through compelling presentations, demonstrations, and promotional campaigns.
• Organise and participate in industry exhibitions, trade shows, and customer events to raise brand awareness.

• Work closely with Marketing, Product Development and Operations to ensure alignment of business development initiatives.
• Provide feedback on market trends, competitor activity and customer insights to inform product innovation and strategy.

• Stay abreast of industry developments, regulatory changes and best practices.
• Identify and recommend process improvements to enhance efficiency and effectiveness in business development activities.

• Proven track record of delivering new business growth in B2B sales, ideally within the plumbing, building products or construction sector.
• Strong commercial acumen and negotiation skills.
• Demonstrated ability to build and manage a high‑value sales pipeline.
• Excellent communication, presentation and relationship‑building skills.
• Results‑driven, self‑motivated and resilient.
• Proficient in CRM systems (e.g. Salesforce) and Microsoft Office Suite.
• Analytical mindset with the ability to interpret data and market trends.

• Experience in Business, Sales, Marketing or a related field.
• Evidence of ongoing professional development is desirable.

• Strategic thinker with a growth mindset.
• Tenacious, proactive and adaptable.
• Collaborative team player who can also work independently.
• High integrity and professionalism.

• Regular travel required to customer sites, industry events and company offices.
• Full UK driving licence required.