Resident Liaison Officer

We are recruiting for a RLO to join a Social Housing retrofit project ASAP!
Experience in a similar, customer-facing role is essential.
You will need a full UK driving licence and acces to your own vehicle.
Temp position, up to £17.50 an hour, covering South Cumbria and North Lancashire.
Your new role

Building strong, trusting relationships with residents from diverse backgrounds
Providing clear, timely updates on works, access requirements, and project timelines
Handling enquiries, concerns, and complaints with empathy and professionalism
Carrying out home visits, welfare checks, and pre-/post‑work assessments
Working closely with contractors to coordinate appointments and minimise disruption

What you'll need to succeed

Strong communication skills and the ability to build trust quickly
A patient and resident‑focused approach
Experience working with diverse communities, including vulnerable residents
A proactive mindset with the ability to work independently and as part of a wider project team
Full UK driving licence (often required for home visits)
What you'll get in return

Weekly pay
Full‑time weekday hours
The option to be paid via PAYE or Umbrella What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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