Shipping And Printing Specialist At Ups Matt Hwy

Do you thrive in a fast-paced retail setting and love solving problems for customers?

The UPS Store on Matt Highway in Cumming, GA, is seeking a motivated, tech-savvy Shipping & Printing Specialist to join our customer-focused team. This role is dynamic—you'll be advising customers on everything from worldwide shipping to high-quality printing services.

• Shipping & Logistics: Master the logistics of UPS
  , USPS (as an Approved Postal Provider), and international freight
  , expertly advising customers on the best carrier and service level.
• Retail & Printing Services: Operate copiers, printers, and design software to fulfill orders for flyers, business cards, and other small business printing needs.
• Certified Packing: Become a Certified Packing Expert
  , providing custom packaging solutions and ensuring fragile or high-value items are secured for safe transit.
• Diverse Services: Manage mailbox rentals, notary services, document shredding, and passport photo capture.
• POS & Cash Handling: Accurately process transactions using our Point-of-Sale (POS) system, handle cash, and perform end-of-day reconciliation.

• Weekend Availability: You must be available to work shifts on Saturdays and Sundays (e.g., Sat 9 AM - 3 PM, Sun 10 AM - 3 PM). If you cannot commit to consistent weekend work, please do not apply.
• Computer & Typing Efficiency: Exceptional proficiency in basic computer operation and the ability to type quickly and accurately (40+ WPM preferred) to maintain transaction speed.
• Communication: Clear, professional, and friendly verbal communication is a must for delivering world-class customer service.
• Pace & Stamina: Ability to handle a high-volume, fast-paced retail environment, including standing for extended periods and lifting packages up to 40 lbs (up to 70 lbs with assistance).

• Flexible Scheduling: We work with your availability outside of the mandatory weekend requirement to help achieve a healthy work-life balance.
• Paid Time Off (PTO): Earn paid time off after a qualifying period (e.g., 90 days), allowing you to take time to recharge.
• Employee Discount: Access to a store discount on shipping, printing, and retail supplies.
• Comprehensive training program to become an expert in shipping, packing, and printing.
• Opportunities for growth and increased responsibility within a locally owned and operated franchise.
• Work in a professional, service-oriented environment dedicated to supporting small businesses in the Cumming community.