Case Worker, Part-Time

The purpose of this classification is to support Senior Service client's right to live as independently as possible while providing assistance in health, nutrition, housing, and other basic needs., Employees in this classification work to address personal, social, and environmental challenges that arise as clients age and assist the elderly in finding solutions to these issues.

Conducts assessments of senior adults as requested by individuals, families, staff, or outside organizations and collaborate with other staff members to find and secure resources to address identified needs. Assist the elder with the implementation of resources and provide ongoing follow-up and support.

Acts as a liaison and advocate for elderly clients, researching and referring them to resources (i.e., government housing, medical services, Meals-on-Wheels, transportation, and food stamps).

Works closely with the Sheriff’s Office, Adult Protective Services, Area Agencies on Aging, and local non-profit organizations to follow-up on cases and provide extended services.

Use the departmental assessment process for participant entry into center grant programs, including Congregate, Respite, and the homebound program; work closely with other assessment staff, providing comprehensive services to clients as needs arise.

Helps clients apply for government benefits such as Social Security Disability Insurance (SSDI), Medicare, Medicaid, and Emergency Housing.

Tracks and follow up with clients after submitting applications for government benefits, housing applications, and other local resources to ensure the client's needs have been met.

Prepare and maintain case records and implements and performs all case management requirements for their cases, including documentation and monitoring required to meet mandates, to document services, and to meet the needs of clients.

Maintains confidential information in accordance with state and federal guidelines, legal standards and/or County regulations.

Operates a county owned vehicle to make home visits in connection with casework assignments.

Receive casework consultation from professionally trained staff members. Work closely with social work manager for the departmental Social Services division.

Provide community outreach for various agency programs.

Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.

Receives various forms, reports correspondence, equipment, operating manuals, procedures, handbooks, reference materials, manuals, or other documentation; reviews, completes, processes, forwards or retains as appropriate.

Operates a computer to enter, retrieve, review or modify data; performs data entry functions by keying data into computer; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, case management, calendar, Internet, e-mail, or other programs.

Communicates with supervisor, employees, other departments, County officials, attorneys, state/federal agencies, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol.

Provides assistance to other employees or departments as needed.

Performs other related duties as required.

Bachelor’s degree from an accredited institution in sociology, psychology, gerontology, nursing, or human services administration; supplemented by two (2) years previous experience and/or training involving sociology, psychology, gerontology, nursing, or human services administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain valid Georgia driver’s license.