Senior Services Coordinator, Activities and Programming

The purpose of this classification is to plan, coordinate and supervise programs and activities for the Senior Services Department and an assigned center. This position is focused upon creating a diverse and creative program plan for active adults, promoting it through newsletters, flyers, and eblasts, and overseeing all related communications.

The Activities and Programming Coordinator leads the development and delivery of engaging, inclusive programs that promote wellness, lifelong learning, and social connection for senior center participants. Working collaboratively with internal teams, this role supports community partnerships and center rentals. The position also provides staff supervision, budget oversight, performance evaluations, and employee coaching, while fostering a positive, collaborative work culture aligned with the center’s mission and community engagement goals.

• Develops program goals, objectives and priorities, research effectiveness of programs, events or activities. Assess community needs /interests and recommends appropriate programs and activities, evaluates participation levels and overall success of their team’s efforts and recommends addition, deletion or revision or programs as appropriate.
• Coordinates activities of an assigned program/service designed to assist clients of Senior Services with various aspects of life assists the director with program planning, provides assistance and guidance to team members regarding policies and completion of assigned task; serves as a liaison between the director and team members for the purposes of relaying information and responding to problems or issues.
• Plans programming to offer a varied schedule of activities including classes, programs, and events for senior adults and the community at large.
• Creates and maintains a communications and marketing strategy to attract patrons and ensure that the center meets established participation goals.
• Supervises, directs, and evaluates applicable staff of Senior Services; organizes, prioritizes and oversees work assignments and projects; monitors and inspects work; assists with complex/problems and situations, addressing staff concerns, problems and performance; completes employee performance appraisals. Works closely with the director regarding disciplinary matters involving staff.
• Acts as timekeeper for assigned staff; prepares and reviews employee sign-in/out sheets; approves leave requests and manages time and resource allocations; reviews timesheets, makes applicable calculations, and forwards for payroll processing.
• May accompany injured or ill clients to emergency room when needed.
• Assists in planning and implementing recreational, therapeutic, and informational activities for seniors; prepares monthly calendar of activities; serves as escort on trips as needed.
• Oversees building and grounds maintenance, repair, and set-ups for activities. Conducts safety inspections of facilities, vehicles and equipment; inspects building for preparation for rental or special planned programming, reports problem situations to appropriate personnel. Oversees the fire drills, tornado drills and other drills and/or tests required by funders or other regulatory agencies. Prepares the service kitchen to ensure readiness and compliance with regular department of health inspections.
• Plans and coordinates arrangements for events; schedules activities to avoid conflicts; reserves facilities and equipment needed; determines minimum/maximum levels of participation; schedules personnel needed.
• Oversees front desk customer service. Establishes, conducts, and supervises program registration procedures, including database management and cash handling.
• Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures; ensures adherence to established safety procedures, monitors work environment and…