Shift Lead
Listed on 2025-12-07
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Retail
Customer Service Rep, Bakery -
Restaurant/Food Service
Bakery
The Shift Leader works closely with the Bakery Manager to develop and maintain an environment where there is a true commitment and focuses on the best service to our guests and highest quality standards our products.
Requirements- Possess a strong sense of teamwork
- Ability to follow instructions
- Has integrity
- Takes initiative
- Fits the Nothing Bundt Cakes Culture
- Has the ability to work well under pressure
- Outgoing and friendly personality
- Ability to multitask while paying special attention to detail
- Strong sales ability
- Genuine care of others needs
- Ability to work with a sense of urgency
- Ability to influence team members
- Abide by all NBC policies and procedures
- Abide by NBCs uniform policy
- Uphold NBC's image and brand
- Maintain the cleanliness of the bakery
- Maintain wait times, service and convenience
- Lead guest service by example at all times
- Represent Nothing Bundt Cakes in a professional manner at all times
- Be aware of all promotions and offers
- Pay special attention to guest satisfaction
- Enforce all NBC policies and provide ongoing feedback
- Complete all required reports while working along side the Bakery Manager
- Maintain good communication between team members and the Bakery Manager
- Manages the Bakery on the Bakery Manager's days off
- Balance and supervise sales transaction
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy‑filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
As a team member at a Nothing Bundt Cakes® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.
- Sense of Family Culture
- Flexible Schedule
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