Retail Assistant Store Manager

Retail Assistant Store Manager - 3777 at First Cash

We are currently looking for the right Retail Assistant Store Manager to join our Team.

Pay
: $17.00 to $20.00 per hour

Commission
:
We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional amount on top of the hourly rate.

Perks & Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available from day 2 of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle).
• Unlimited commission potential above hourly base rate.
• Vacation: 1 week after six months; 2 weeks after one year; 2 weeks on each anniversary thereafter (varies by state/local requirements).
• Sick/Personal time: 8 hours after 6 months; 16 hours each anniversary thereafter (varies by state/local requirements); 24 hours after five years.
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to 10,000+ discounts through First Cash Perks.
• 401(k) enrollment after six months of employment.
• Access to Pet Insurance.

Position Summary

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. The Assistant Store Manager is accountable for day-to-day store operations, promoting a positive environment, partnering with the Store Manager to lead and develop staff, recruit and retain talent, maximize financial goals, and manage customer relations and satisfaction. This role sets a customer-centric tone for the store.

Together with the Store Manager, this role analyzes store financial statements to ensure goals are met. You will support asset protection, store promotion, and customer acquisition. Employees work with jewelry and general merchandise, including tools, electronics, and firearms in FFL locations.

This position offers an hourly wage plus commission based on productivity and a store-performance bonus. Actual pay is based on location, qualifications, and experience.

Responsibilities of the Assistant Store Manager (representative list; other duties may be assigned):

• Foster a customer-centric environment and address customer issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-approved channels.
• Open/close the store, manage cash drawers and merchandise, and protect assets.
• Ensure asset protection via inventory control and security procedures.
• Administer processes in inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Meet or exceed First Cash operating standards.
• Monitor loan qualification and buying processes for value and integrity.
• Complete assigned tasks and training for self-development.
• Communicate store mission and profit objectives to employees.
• Stay up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Ability to perform duties for extended periods (standing, walking, lifting up to 50 pounds).
• Demonstrated ability to supervise others and to work with firearms (certification may be required).
• Minimum Age: 18;
  High School Diploma, GED, or equivalent.
• Ability to work in multiple locations and on a flexible retail schedule (weekends/holidays).
• Expect 40+ hours per week; hours based on business needs.
• Computer literacy and ability to operate POS systems.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Cash handling experience required; ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

Other

• Bilingual applicants are encouraged to apply.
• Commission details and arbitration information available during interview; EEO policy applies.
• First Cash earned wage access and 401(k) details apply; information provided during the hiring process.

Equal Opportunity Employer

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided where appropriate.

• Mid-Senior level

• Other

• Sales and Business Development