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Customer Service Representative - Store

Job in Cumming, Forsyth County, Georgia, 30128, USA
Listing for: UPS
Full Time, Part Time position Listed on 2026-11-09
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 13 USD Hourly USD 13.00 HOUR

Job Description & How to Apply Below

Position: Customer Service Representative - The UPS Store )
Customer Service Associate (Shipping & Print Store)

Part-Time & Full-Time | $13/hour | Paid Training | On-site at 5290 Matt Hwy, Cumming, GA

This is a position at a locally owned and operated franchise of The UPS Store, not UPS corporate. You’ll work in our store helping walk-in customers.

About the Job

Work close to home at a busy neighborhood shipping, printing, and mailbox store. You’ll be the friendly face of our store, helping local customers ship packages, print and copy documents, and manage their mailboxes. No experience is needed. We’ll train you in everything, and we’ll pay for your notary public commission, a valuable credential you keep.

What You’ll Do
  • Help customers in person and by phone
  • Process shipping, printing, mailbox, and other store services
  • Use computers, phones, and store equipment
  • Keep the store clean and organized
  • Learn our products and services, including notary services
What We’re Looking For
  • Friendly, professional attitude
  • Strong communication and customer service skills
  • Comfortable using computers, with good typing skills
  • Reliable and always on time
  • Able to lift 40+ pounds
  • Retail or customer service experience is a plus, but not required
Perks
  • Paid training
  • We pay for your notary public commission
  • Employee discount
  • Paid time off
  • Short, daytime-only hours with no late nights: we close at 6:30 p.m. on weekdays and 3:00 p.m. on weekends
Schedule & Location
  • We’re open 7 days a week. Availability on both weekdays and weekends, including Sundays, is required.
  • This is a local, on-site job. Please apply only if you live within 10 miles of 5290 Matt Hwy, Cumming, GA.
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