Customer Service​/HelpDesk Expert, Technical Support

Apple is a multinational corporation that designs, develops, and sells consumer electronics, computer software, and online services. Its best-known hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the Apple Watch smartwatch, and the Apple TV digital media player. Its software includes the iOS mobile operating system, the macOS desktop operating system, and the tvOS smart TV operating system.

Its online services include the iCloud cloud storage and computing service, the iTunes Store digital media store, and the App Store application distribution platform.

About the job

Apple is looking for an Expert to join their team. As an Expert, you will be responsible for providing excellent customer service and product knowledge to Apple customers. You will also be responsible for mentoring team members and serving as a role model for your team.

Responsibilities

• Provide excellent customer service to Apple customers

• Answer customer questions about Apple products and services

• Demonstrate Apple products and services to customers

• Help customers make informed decisions about Apple products and services

• Mentor team members and serve as a role model for your team

• Foster a culture of inclusion and diversity in the workplace

Qualifications

• Demonstrated proficiency in technology, particularly Apple products

• Proven experience in sales and technology solutions

• Ability to consistently deliver great customer experiences

• Strong people skills

• Passion for Apple products and services

• Ability to work in a team environment

• Flexibility with your schedule

• Competitive salary and benefits package

• Stock grants

• Employee discounts on Apple products

• Health and wellness resources

• Time-away programs

If you are passionate about Apple products and services and have a strong commitment to providing excellent customer service, we encourage you to apply for this job.

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