Project Manager II

Job Description:

• Client seeks an experienced Business Operations Project Manager to support payment operations for Client’s services platform including:
  App Store, Music, iCloud, TV, Movies, etc.
• Payment methods we oversee include:
  Apple Pay, credit/debit cards, digital wallets, direct online banking, gift card and store credit, etc.
• This is a fast-growing environment in support of a broad range of products, partners and geographies.

In this role, candidate will be responsible for areas including, but not limited to:

Providing day-to-day operational support including:

• Communications to both internal cross-functional teams and external partners
• Tracking test and production issues and collaborating with internal engineering teams as well as external partners to analyze, triage and resolve the issue
• Managing end-to-end testing execution for payments projects and providing regular progress status reporting to business leadership
• Supporting other operational PMs on the team with program management and project documentation
• Monitoring partner performance in the production environment and providing alerting and status reporting to business teams
• Candidate must also have high level understanding ad experience with common transactional, finance and reporting flows and systems, and a proven ability to influence and collaborate across all levels of a complex organization.

Key

Qualifications:

• Comprehension of how credit card, digital wallets and other alternative payment types function and the nuances of each
• Knowledge of risk and compliance controls used in the payments industry
• Self-motivated and dedicated, with demonstrated analytical, creative and critical thinking capabilities
• Strong communication and presentation skills, written and verbal, to all levels of an organization
• Strong collaborative skills
• Ability to work with ambiguity and flexibility to adapt to evolving business requirements
• Strong and exacting attention to details
• Experience with operations support and/or project management
• The position will reside in Cupertino, California.

Schedule Notes:

• Hybrid schedule at the one apple park way Cupertino onboarding new partners, new features for the payment process, help checking on issues and finding a solution Background- payment, credit card, wallets, knowledge

Pay Range: $60hr – $65hr on w2

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.