Hyatt Cupertino - Front Desk Agent

Join to apply for the Hyatt House Cupertino - Front Desk Agent role at Aimbridge Hospitality

Pay range is provided by Aimbridge Hospitality; actual pay will be based on skills and experience.

Base pay: $20.00/hr - $20.00/hr.

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence: provide outstanding service to guests, maintaining a friendly and warm demeanor at all times.
• Communication: effectively convey information and ideas, and address guest inquiries and issues promptly.
• Problem‑Solving: evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking: manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial skills: work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay (Ask your Recruiter for more details)
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Feel your best at our extended‑stay Cupertino, CA hotel with home‑like comforts and office amenities. Located in the heart of Silicon Valley, Hyatt House San Jose / Cupertino is an inviting and excellent choice for business and leisure. At our hotel, we're committed to providing the best guest service in the area. What really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family.

We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Entry level

Full‑time

Management and Manufacturing;
Industries:
Hospitality

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