Study Facilitation Support Executive

Job Title:
Study Facilitation Support Executive Job Description

• Facilitate and moderate in-person user studies with complex, detailed, and dynamic protocol.
• Gather system data from test devices according to study protocols to assess system performance and determine if user studies are necessary.
• Provide a positive, high-energy experience for all participants.
• Ensure appropriate participant compliance with relevant study protocols, documenting any protocol deviations or study issues.
• Gather quantitative data from study devices and equipment, validating the fidelity of captured data.
• Track study progress and participation metrics, provide timely updates and proactively raise any study-related issues and challenges that may arise.
• Communicate day-to-day results, statuses, and issues pertaining to User Study & Data Collections Projects.
• Prepare, troubleshoot, and maintain study device/equipment for data collection efforts.
• Set up and break down study session areas daily.
• Oversee study environment setup and communicate maintenance needs accordingly.
• Install software, use SSH/terminal/command line to enable systems, and perform basic troubleshooting on development consumer electronics.
• Manage user study participant correspondence, recruitment, and scheduling.
• Discuss data collection plans, issues and next steps with data consumers.
• Proactively work with data consumers to streamline and improve data collection processes.
• Assist with basic data processing and visualizations.
• Distribute surveys, review, and collect survey responses and other feedback.
• Support additional user study data collection efforts.
• Flexibility to run study sessions between 7:30 am – 6:30 pm while normal schedule will be 8:30 am to 5:30 pm, as needed by the program.
• Cupertino service may require staying outdoors for extended periods of time (4–6 hours) on some days.

BS in Electrical Engineering or Computer Science (or related major) with 2+ years of experience required; MS preferred.

Mid-Senior level

Contract

Information Technology