Salesforce Sales Cloud Administrator
Job Description & How to Apply Below
About Us:
Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators. Appirio is a trusted partner to some of the world's largest brands, including Client, Cardinal Health, Client, eBay, Facebook, Home Depot, Sony Play Station, Moen, and IBM.
Brief Summary of Role:
Salesforce Admins form the technical foundation of our delivery teams. They are primarily responsible for completing tasks that require Administrative skills such as troubleshooting, enhancements, support as well as new configurations. Our openings provide an excellent opportunity for those looking to get into the cloud computing space to participate on one of our many innovative cloud adoption projects at high-profile clients.
Responsibilities:
Troubleshooting and enhancing existing logic in SFDCProviding declarative code for project-related deliverables.Handling all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasksCompleting regular internal system audits and prepare for upgradesManaging Salesforce data feeds and other integrationsCoordinating the evaluation, scope and completion of new development requests.Assisting in training of new users, and grow the skill set across the organizationEffectively act as the liaison between our users, vendors and the application development teamsWork independently with members of the user community to define and document development requirementsDoing configuration with a high degree of efficiency and qualityInteraction with application development teams and customer-facing resourcesEducation and Requirements:Minimum 6+ years of Strong experience in Sales cloud and knowledge of Enterprise channel & End customer sales.Experience in Sales operations, partner management & enablement preferred.Experience as a Salesforce business analyst and admin role.Experience with Agile / Scrum delivery modelsPrior experience in SDLC project management and analysis including scoping / timeline managementPrior experience in documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.Working knowledge of process documentation & project management softwareExperience working with large-scale, complex datasets and using Salesforce data tools.Salesforce Admin certification requiredThis is an onsite role and requires travel of 3 days initially to the office, which may extend to 5 days/weekThis role is not eligible for Visa Sponsorship#J-18808-Ljbffr
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