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Salesforce BA - Marketing Cloud
Job in
Cupertino, Santa Clara County, California, 95014, USA
Listed on 2026-10-07
Listing for:
TechDigital Group
Full Time
position Listed on 2026-10-07
Job specializations:
-
IT/Tech
CRM Systems & Management
Job Description & How to Apply Below
- Strong knowledge of Consumer, Retail, Enterprise channel & End customer sales. Experience in Sales operations, partner management & enablement preferred.
- 5 + years of experience as a business analyst and admin role leading enterprise-scale CRM, PRM projects.
- Deep understanding of Salesforce Platform functionality and best practices, with emphasis in Experience Cloud, Sales Cloud & Marketing Cloud
- Strong experience in implementation; ability to determine whether requirements are configuration, customization, and/or integrations with external systems
- Hands-on experience on configuration of platform features including user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, territories, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, managed packages, etc.
- Experience with the Salesforce App Exchange and a deep understanding of both this ecosystem as well as native Salesforce capabilities.
- Experience with Agile / Scrum delivery models
- Prior experience in SDLC project management and analysis including scoping / timeline management, documenting use cases, process flows/swim lane diagrams, requirements, user acceptance testing, change management, etc.
- Working knowledge of process documentation & project management software
- Experience working with large-scale, complex datasets and using salesforce data tools.
- Superior ability to design and implement dashboards on Einstein Analytics/ Tableau CRM preferred and reports to deliver business insight
- Keen understanding of system security and controls
BS or equivalent degree in Business management, Computer Science, Engineering or related discipline required. MBA degree preferred.
Salesforce certifications:- Salesforce Administrator Certification (required)
- Agile SCRUM Master certification (preferred)
- Salesforce Experience Cloud Consultant Certification (required)
- Salesforce Sales Cloud Consultant Certification (preferred)
- Salesforce Marketing Cloud Consultant (preferred)
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