API Integration Specialist

Job-ID Reference
26-28894

Salary $72.01 / hour API Integration Specialist
WW Support and Coordination Support customer (partner) queries and concerns with regard to Security Solution implementation Provide support and standards for in-geo integration solutions engineers Respond to support escalations from partners and in-region teams so that resolution is achieved as per defined SLAs Monitor customer issue trackers and prioritize tickets with engineering teams (be a customer advocate to internal cross functional teams) Manage the device security lab in Cupertino, including setting up of test environments, onboarding devices into the test environments, OS configuration and test execution Develop standardized testing process documentation and testing coverage model spanning all related engineering teams Core Feature Testing Validating Client features including API calls, Server changes and new features in the UAT environment ensuring product meets requirements Partner with regional solution engineers, sales leadership and field teams to gather and understand partner specific nuances, supply chain and implementation differences.

Develop detailed test plans for the different functions and scenarios Execute tests as per plans to validate new requirements and regression scenarios Develop automation for regression testing