Strategic Account Manager

Strategic Account Manager, Sales Department

As a Strategic Account Manager at Mirapath, you will be responsible for building and maintaining trusted client relationships, identifying growth opportunities, and ensuring customer satisfaction across assigned accounts. You will work cross-functionally to deliver tailored IT infrastructure solutions, helping clients scale effectively while contributing to the company’s revenue and growth goals.

• Develop and nurture strong, long-term relationships with key clients, understanding their business needs and aligning company solutions accordingly.
• Identify new business opportunities and generate leads through proactive networking and market research.
• Collaborate with internal teams, including sales, technical experts, and management, to develop tailored solutions and proposals that meet client objectives.
• Lead the sales process from prospecting to closing, negotiating contracts, and ensuring smooth project handover to the delivery team.
• Develop and implement strategic account plans to achieve sales targets, forecast accurately, and report on sales performance metrics.
• Stay updated with industry trends, market insights, and competitor activities to identify potential opportunities or risks for the business.
• Represent the company at industry events, conferences, and client meetings to promote our services and establish a strong market presence.
• Develop and maintain knowledge of Mirapath’s product set; participate in educational opportunities.
• Explain the scope of all our solutions and position accordingly in relation to an organization’s requirements.
• Develop and tailor materials to assist the sales team in explaining key features & benefits.
• Provide quality customer service in assisting customers on questions and / or requests.
• Participate in team meetings and take responsibility for sales improvement initiatives.

• BA / BS in a business or technical related field or equivalent required, MBA a plus.
• Proven track record of at least 5 years in IT infrastructure sales or account management, preferably with experience in Data Center.
• Strong understanding of IT infrastructure solutions, services, and industry trends.
• Self‑motivated, results‑driven, and capable of working in a dynamic, fast‑paced environment.
• Demonstrated track record of meeting or exceeding sales goals.
• Proficient computer, software, and data analysis skills ( / CRM, Excel, Outlook, Word, Power Point).
• Must possess strong initiative, resiliency, organizational and time‑management skills.
• Exceptional interpersonal and leadership skills.
• Excellent problem solver with strong negotiation and presentation skills.
• Proven record in business development and account planning / management.
• Excellent verbal and written communication skills
• Ability to effectively prioritize tasks and manage time within a fast‑paced environment.
• Resourceful and able to adapt quickly to changing environment.
• Travel up to 50% of the time.
• Strong entrepreneurial and growth‑oriented mindset.
• Self‑learner who is proactive, strategic, and intentional in building and nurturing client relationships and accounts.
• Demonstrate initiative in identifying opportunities and developing accounts with a strategic, long‑term perspective.