Order Entry Representative

Who We Are

Associated Materials, LLC, combines a rich history in innovation with an unwavering commitment to continuous improvement and the customer experience. For decades, we have provided exterior building products that have helped build homes and communities across North America, and we look toward the future with the same aspirations as we learn, grow, and set new standards of excellence.

The Order Entry Representative serves as the connection point between our Sales team and Windows/Siding Manufacturing. The Order Entry position involves accurately and efficiently processing customer orders by entering data into our system, verifying details, and ensuring timely fulfillment of those orders. This role requires strong attention to detail, data entry skills, and the ability to multitask in a fast‑paced environment.

• Accurately enter customer orders for both East and West coast window and siding products in a timely manner.
• Review orders for completeness, accuracy, and adherence to company policies and pricing guidelines.
• Communicate with customers, sales representatives, and internal departments to resolve order discrepancies or missing information.
• Process order changes, cancellations, and returns as needed.
• Maintain up‑to‑date knowledge of company products, policies, promotions, and pricing.
• Be willing to cross‑train within the department and assist with other administrative or data entry tasks as required.

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1‑3 years of experience in order entry, customer service, or data entry roles.
• Strong attention to detail and high level of accuracy in data entry.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook). Additional systems used include AS400, Paradigm, and Salesforce.
• Strong problem‑solving and critical‑thinking skills.

When you join Associated Materials, LLC, you become part of a noble industry and a team of more than 3,500 employees who are proud to enhance the places we live with quality, innovative, and sustainable products. Headquartered in Cuyahoga Falls, Ohio, we are a leader in the building products industry, operating as three businesses:
Associated Materials Innovations, Alside® and Gentek® Building Products. We are united by our core values that are all about being AMazing, which guide us to prioritize safety above all else, lead with trust, and speak the truth.

The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job‑related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.

$18.00/hour

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled