Veterinary Receptionist

Cuyahoga Falls Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi‑tasking between a multi‑line phone system and in‑person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast‑paced customer service who are friendly and outgoing, detail‑oriented, excellent at multi‑tasking, and committed to contributing to a team‑focused environment.

This is a full‑time position, with availability needed Monday‑Friday, and rotating Saturdays.

• Compensation: $16-20 per hour, for each hour worked*
• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

• 3+ years of client service experience
• Previous veterinary experience is highly preferred
• Proficiency in the following skills:
  • Attention to detail
  • Phone etiquette
  • Processing payment
  • Computer skills

At Cuyahoga Falls Veterinary Clinic, we are proud to be an integral part of our community’s pet health for over 40 years. Our 5‑doctor practice boasts 7 exam rooms, 2 surgery suites, and advanced diagnostic tools including ultrasound and endoscopy. Our focus is providing comprehensive care to our patients. That’s why we offer procedures like cystotomies, TTAs, dental prophylaxis, and soft tissue surgeries.

If you are looking for a tight knit group where you can use your technical skillset to the fullest, apply today!

* To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
** During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws.

WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.