Field Service Technician - Akron

Overview

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We provide on-demand filtered water solutions to more than 120,000 customers across North America, including bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers under a long-term bundled service and rental subscription. Culligan Quench has grown from a regional company to an international leader with a successful NYSE public offering in 2016 and is now owned by private equity-backed Culligan.

Headquartered in King of Prussia, PA, Quench operates from more than 90 locations with over 1,600 team members. For more information visit

About Culligan

Founded by Emmett Culligan in 1936, Culligan delivers water solutions and advanced filtration products, including water softeners, drinking water systems and whole-house solutions. Culligan’s franchise network is the largest in the world with over 900 dealers in 90 countries. For more information visit

Values: 5

Cs

Culligan as One

Customers come first

Commitment to Innovation

Courage to do what’s right

Consistently deliver exceptional results

The Position

We are currently seeking a Field Service Technician for our Akron area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers and coffee brewers. This includes installations, maintenance, repairs and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits.

The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.

A typical schedule for a Field Service Technician is Monday-Friday, 7:00 AM - 4:00 PM. This may vary depending on service market.

Pay: $22.87 - $23.00 per hour (Or more with Experience)

Responsibilities

• Responsible for troubleshooting product for required repairs
• Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear waterlines
• Visually inspect for leaks and malfunctions
• Perform service agreement tasks and other job-related duties as assigned
• Follow company and customer safety policies and procedures
• Maintain and comply with company vehicle maintenance policy and procedures
• Demonstrate strong technical and mechanical aptitude
• Familiar with basic tools and able to transport equipment and tools to customer sites
• Electronically transferring customer and company information
• Maintain regular and reliable attendance

Requirements

• Experience in repair and maintenance
• Technical school degree preferred
• General computer skills required
• Microsoft Office experience preferred
• Good verbal and written skills
• Ability to learn internal workings and repair approaches for water coolers
• Ability to work in a fast-paced environment where quantity and quality matter
• Clean work record and ability to pass a pre-employment drug screen
• Physical requirements include bending, squatting, walking with heavy equipment, climbing ladders, and lifting 70+ pounds
• Valid driver’s license
• Must be at least 21 years old

Important Notice

Beware of fake job offers falsely claiming affiliation with our company.

• We never request banking details or other personally identifiable information during interviews.

• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.

• Official emails are from our domain. Our approved emails will come from

Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at

Equal Opportunity Employer

Quench provides equal opportunity in all employment practices to all qualified applicants regardless of sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. All employment decisions will be made without unlawfully discriminating on any prohibited basis.