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Job Description & How to Apply Below
Within our fast‑paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, supporting the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional front‑of‑house operation, to supporting the General Manager back‑of‑house in delivering centre goals and financial targets.
Responsibilities- Coach and mentor large teams.
- Run an exceptional front‑of‑house operation.
- Support the General Manager in delivering centre goals and financial targets.
- Guarantee that the centre has the best standards and service in the industry to ensure a safe and fun environment for customers.
- Management experience, ideally within the leisure, hospitality, or retail industry.
- A passion for customer service.
- Evidence of inspiring and developing large teams.
- A willingness to work nights and weekends.
- Desire for success.
Hollywood Bowl Group is a leader in experiential family entertainment with over 75 centres across the UK and 15 in Canada. We are committed to diversity and inclusion and promote equal opportunities for all employees.
Benefits- Earn an extra £1 per hour, paid monthly, as part of our monthly bonus scheme.
- Earn a centre out performance bonus.
- 40‑hour contract with additional pay for extra shifts.
- 50% off food when you are working.
- Optional pension plan.
- 28 days holiday plus additional days based on length of service.
- Access to the in‑house Centre Manager in Training programme and apprenticeships.
- Free games vouchers every month.
- 30% discount on food and drink for you and up to five friends.
- Access to the Team Member Support Programme, including counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders.
- Healthcare cash plan.
- Financial long‑service awards.
- £15 donation to our dedicated charity partner upon completion of induction.
- Enhanced maternity, paternity, adoption, and shared parental leave benefits.
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