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Emergency Call Handler — Fast-Paced NHS Dispatch; Shift

Job in Cwmbran, Torfaen, NP44, Wales, UK
Listing for: The Methodist Church in Britain
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 29000 GBP Yearly GBP 21000.00 29000.00 YEAR
Job Description & How to Apply Below

Welsh Ambulance NHS Trust is seeking a 999 Call Handler to join the Clinical Contact Centre Team in Wales. You will capture emergency call details quickly and accurately into a computer system, and communicate with the public and healthcare professionals to ensure fast, safe responses.

The role requires strong listening and keyboard skills, the ability to work in a busy environment, and flexibility to cover out-of-hours shifts, weekends and bank holidays.

We are seeking a motivated Emergency 999 Call Handler — Fast-Paced NHS Dispatch (Shift Work) to join The Methodist Church in Britain in Cwmbran, Wales, United Kingdom.

The Emergency 999 Call Handler — Fast-Paced NHS Dispatch (Shift Work) role at The Methodist Church in Britain is now open for applications in Cwmbran, Wales, United Kingdom.

Join us at The Methodist Church in Britain as our next Emergency 999 Call Handler — Fast-Paced NHS Dispatch (Shift Work) in Cwmbran, Wales, United Kingdom.

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