Special Processes Quality Assurance Lead

Special Processes Quality Assurance Lead

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine’s "World's Best Companies 2025" ranking.

With more than one million seats installed across the fleets of the world’s leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

Performance and Support

Quality - Quality management

Special Processes Quality Assurance Lead

Permanent

Professional, Engineer & Manager

Full-time

Are you interested in working at the business end of Aerospace, where airline brand meets innovative passenger experience? Then your next opportunity could be with Safran Seats, an industry award winning, premium designer and manufacturer of First and Business Class seating and technology. Our passenger experience prides itself on innovation, customization, quality and industrial design.

The purpose of this role is to define and lead the implementation of all aspects of Special Processes Quality Assurance in development and sustaining phases of programs at Seats GB for both the internal and external Supply Chain. Liaison with SST and cross-BU on all aspects of Special Processes to ensure harmonisation and compliance.

• Responsible for overseeing and managing all Special Processes Quality Assurance (on-site / MRO / external supply chain)
• Operate cross-functionally and cross-BU to ensure compliance and harmonisation, increasing Special Process Awareness and deployment of SST strategy
• Interacts with Customers, Suppliers and Regulatory Bodies on all matters associated with Special Processes, acting as the primary focal point and lead for SGB
• Travel will be required in support of supplier oversight and audit activities (UK / International)

• Be familiar with and apply hygiene, safety, and environmental instructions with specific focus on (but not only to) Special Processes

• In liaison with SST, other BUs and internal Functions as required, develop and sustain the SGB Special Processes management framework across the company scope
• Deliver Special Process Quality Assurance audit plan for both internal and external suppliers
• Perform qualification audits (or surveillance actions), and coordinate other audit actors, e.g. SQA or M&P, to implement the qualification surveillance plan
• Ensure requirements for auditor qualifications are understood, and captured using ETQ to manage certification requirements
• Coordinate stakeholders from different functions and ensure compliance with the defined approach, e.g. SQA, M&P, IND
• Support external Special Processes (including development of audit plan with SQA)
• Approve and monitor internal and supplier Special Processes undertaking audit activity as required in line with Safran requirements
• Coordinate all stakeholders from the different sectors and ensure compliance with the defined approach
• Organize and lead Special Processes reviews with Subject Matter Experts
• Manage and monitor Special Process quality KPIs (DPU's, SNCRs, etc) and support

As a valued member of our team, these are just a few of the benefits you'll receive:

• 33 days holiday (including bank holidays)
• Industry leading pension scheme with salary sacrifice employer contributions up to 10%.
• Private medical cover (to include Digital GP and rapid access Physio with no excess) with ability to upgrade level of benefit and…