Quality Assurance Lead; Special Process

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking.

With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

Performance and Support

Quality - Quality management

Quality Assurance Lead (Special Process)

Permanent

Professional, Engineer & Manager

Full-time

Quality Assurance Lead (Special Process)

Cwmbran

Safran – Here, we craft excellence together.

At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

At Safran Seats, we are unique within aerospace, as we interface with both the world's biggest airlines and airframers alike, with the largest seats portfolio of all seats suppliers.

One day you could be liaising with one of the world's largest airframers, and the next, some of the biggest airline brands around the world!

In the UK, Safran Seats specialises solely in the First Class and Business Class seating markets for wide body aircraft, with industrial and engineering teams in Cwmbran and Newport, Wales and Brackley, England.

The purpose of this role is to define and lead the implementation of all aspects of Special Processes Quality Assurance in development and sustaining phases of programs at Seats GB for both the internal and external Supply Chain. You'll act as a liaison with SST and cross-BU on all aspects of Special Processes to ensure harmonisation and compliance.

As Quality Assurance Lead, you'll own and manage all Special Processes Quality Assurance operations (on-site / MRO / external supply chain).

It's a unique opportunity where you'll interact with Customers, Suppliers and Regulatory Bodies on all matters associated with Special Processes, acting as the primary focal point and lead for the UK business.

• In liaison with SST, other BUs and internal Functions as required, develop and sustain the SGB Special Processes management framework across the company scope
• Deliver Special Process Quality Assurance audit plan for both internal and external suppliers
• Be familiar with and apply hygiene, safety, and environmental instructions with specific focus on (but not only to) Special Processes
• Perform qualification audits (or surveillance actions), and coordinate other audit actors, e.g. SQA or M&P, to implement the qualification surveillance plan
• Ensure requirements for auditor qualifications are understood, and captured using ETQ to manage certification requirements
• Coordinate stakeholders from different functions and ensure compliance with the defined approach, e.g. SQA, M&P, IND
• Approve and monitor internal and supplier Special Processes undertaking audit activity
• Coordinate all…