CA Account Manager, South Wales

## CA Account Manager, South Wales Apply locations:
UK Field Forcetime type:
Full time posted on:
Posted Todayjob requisition :
JRStates considered:
** Role Description
*
* Job Title:

Account Manager (AM)
Team:
South
* Wales*Business Unit:
* Companion Animal

* Location:

UK Field Force Reporting to:
Area Business Manager (ABM)
Managed Resources: TBCJob Purpose The purpose of this field-based position is to sell designated product lines to an agreed portfolio of Independent customers and Corporate accounts; veterinary practices.

The person in role is required to develop mutually beneficial and productive partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity.

This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines and growing the profile and reputation of our business through professional and mutually successful partnerships with the customer.

Core Responsibilities
** Planning
* ** Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends.
* Develop and maintain account plans in collaboration with Veterinarians and ABMs.
* Work in close collaboration with Key Account Managers to understand strategy and plans. Deliver on these plans to your corporate customers.
* Ensure customer information and call reports are continuously updated through CRM system in line with national KPI’s.
* Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model.
* Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets.
** Relationships
* ** Develop mutually beneficial and productive partnerships with our customers based on high quality account plans.
* Implement bespoke customer solutions utilising all available resources including products, value add services and Veterinarians.
* Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas.
** Call activity
*** Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers.
* All booked appointments are entered into the CRM system with a clear pre-call plan included in line with the solution selling model.
* Ensure clear and specific objectives exist for each individual call.
* Deliver relevant marketing messages, product information and programmes consistent with management direction in line with Solution Selling model.
* Proactively identify customer opportunities and capitalize on them.
* Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing.
* Accurately record call activity in the CRM system, in line with company guidance.
* Ensure clear and timely follow up plan is in place and actioned.
** Sales
* ** Deliver agreed sales targets, growth and market share gains for specified product lines.
* Use Solution Selling model effectively. Connect customer needs with Zoetis products and services.
* Negotiate to a position of win:win:win. Know the impact on the account holder and the end customer.
* Interact with the customer with the goal of linking Zoetis, our products and our services to the long-term business needs of the customer.
** Compliance
* ** Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practise.
* Attain AMTRA qualification within three years of…