Senior Business Configuration Analyst

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Full Time Clerical Cypress, CA, US

10 days ago Requisition

Salary Range: $ To $ Annually

Must reside in California and able to commute daily to Cypress, CA.

The Senior Business Configuration Analyst serves as a strategic liaison between SCUFCW business stakeholders and the Majesco V3locity SaaS platform. This hybrid role combines business analysis with hands-on configuration, translating business requirements, plan rules, processes, and regulatory requirements into effective V3locity solutions.

The role leads requirements gathering, analysis, configuration, testing, and optimization across plan setup, eligibility, enrollment, contributions/deductions, workflows, notifications, data mappings, reporting, and integrations. The ideal candidate brings strong Health & Welfare and Pension benefits knowledge, V3locity expertise, and the ability to deliver solutions with minimal hand-offs. This position also mentors peers, maintains confidentiality of sensitive data, and supports continuous process and system improvement.

Lead collaboration with stakeholders across operations, compliance, accounting, IT, and leadership to gather, analyze, prioritize, and document business requirements related to benefits administration.

Translate business requirements into functional specifications, user stories, acceptance criteria, and V3locity configuration solutions.

Conduct gap analyses, evaluate feasibility, assess risks and impacts, and recommend solutions aligned with business objectives and platform capabilities.

Maintain traceability between business requirements, configuration decisions, testing results, and implemented solutions.

Configure the Majesco V3locity platform, including plan setup, eligibility, enrollment, contributions, deductions, workflows, notifications, reporting, security, and integration settings.

Design scalable, maintainable, and compliant solutions utilizing V3locity best practices and governance standards.

Partner with IT, vendors, and technical teams on integrations, customizations, and complex platform initiatives.

Facilitate solution design sessions, configuration reviews, and stakeholder discussions to ensure business objectives are accurately reflected in the platform.

Map current and future-state business processes and align them with V3locity-enabled solutions.

Develop and maintain configuration documentation, decision logs, process guides, knowledge assets, and stakeholder communications.

Identify opportunities to simplify, standardize, and optimize configurations to improve efficiency, accuracy, and maintainability.

Monitor solution performance and drive continuous improvement through operational feedback, platform updates, and emerging business needs.

Support change management, training, and adoption efforts related to new or modified V3locity functionality.

Manage configuration requests, clarify requirements, and prioritize work with business stakeholders.

Own or support the full configuration lifecycle, including design, build, testing, UAT, deployment, and post-implementation support.

Perform issue triage, root-cause analysis, and ongoing support for configuration, process, data, and platform-related issues.

Provide guidance, mentorship, and quality oversight for analysts and configuration resources.

Stay current on V3locity releases, Majesco product updates, benefits technology trends, and business analysis best practices.

Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.

Seven (7) or more years of experience in business analysis, application development, platform support, operations, or related disciplines, including at least two (2) years in a senior or lead role.

Five (5) or more years of progressive experience analyzing, designing, and configuring business solutions within SaaS platforms, including direct experience with benefits, insurance, enrollment, or administration systems.

Demonstrated hands-on experience configuring the Majesco V3locity platform or a comparable benefits or policy administration platform, with the ability to translate complex business requirements into scalable system solutions.

Strong knowledge of benefits administration processes, including eligibility, enrollment, plan…