Community Manager

Shea Properties – Find Awesome.

Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washington—and an amazing pipeline of future projects—Shea Properties can help you find your awesome. Our associates love the collaborative, supportive, family‑friendly work environment.

Our leadership team encourages input at all levels and embodies Shea’s Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.

The Community Manager’s primary focus is to ensure that revenue and profit targets are met, outstanding service levels are provided and asset value is protected and enhanced, while being able to analyze and strategize the needs of a large asset. The Community Manager is responsible for the successful day‑to‑day management of the property and will lead, guide and motivate property staff and monitor performance and results.

The Community Manager will ensure that all property staff comply with company employment and safety practices and local and federal laws and regulations. The Community Manager will promote a strong service culture and successful teamwork. The Community Manager will strive to achieve the goals of Shea Apartment Communities and maximize the return on the owner’s investment. Regional Managers will assign other duties as necessary.

The pay range for this position is $31.15 - $42.05/hour. The Community Manager is also eligible to participate in the discretionary annual bonus plan. JF Shea offers a competitive benefits package including PTO, paid holidays, medical, dental, vision, 401(k), disability, life insurance, discounted apartment (based on availability) and cell phone allowance.

The Community Manager, as with all Shea team members, is expected to conduct themselves in a professional manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.

• Oversee this 300+ unit, Class‑A property and maximize the physical and financial operations.
• Ensure successful achievement of revenue, Cap Ex and NOI growth goals.
• Supervise and provide leadership, support and direction to the staff. Resolve associate related issues and support team cohesiveness with positive and open communication.
• Ensure leasing team is productive and successfully meeting/exceeding leasing targets. Review Leasing Fundamentals and all aspects of the sales process, LTS, Yieldstar, and Vaultware and report to the Regional Manager.
• Identify training needs and mentors; ensure new hires receive the appropriate mentoring, development and onboarding.
• Ensure all associates comply with safety guidelines and align all work practices with Shea’s safety objective of zero accidents.
• Champion Shea’s mission to create “Passionate Advocates” by delivering outstanding service (as measured through annual/quarterly survey results). Ensure all associates embody Shea’s service values and standards.
• Assist in the recruitment and hiring of all property positions and mentor new team members.
• Assist in the recruitment and hiring of all positions and ensure new associates make a successful transition into the organization.
• Ensure leasing team is receiving timely and meaningful feedback and direction. Listen to calls, provide encouragement and recognition and review and sign‑off on Leasing Fundamentals weekly.
• Conduct effective Monthly Staff and Safety Meetings.
• Review Yieldstar pricing each morning and submit recommendations.
• Supervise the review and approval of all applications for move‑ins in a fair and consistent manner in accordance with Fair Housing requirements and Shea Apartment Communities’ policy. Oversee the maintenance and archival of resident files.
• Through regular property walk inspections and follow‑up, oversee the physical condition and appearance of the property and strive to enhance the value of the apartment community by maintaining a hazard‑free environment, while considering the best interests of the community. Conduct bi‑monthly…