Quality Assurance Manager
Listed on 2025-12-17
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Quality Assurance - QA/QC
Quality Engineering, Quality Control / Manager, QA Specialist / Manager -
Engineering
Quality Engineering, QA Specialist / Manager
Quality Assurance Manager
Location:
Cypress, CA, US
Work Arrangement:
Onsite
OK International is a global manufacturer of electronic benchtop tools and precision dispensing solutions worldwide. We have two major product lines:
Metcal electronics bench tool solutions and Techcon dispensing Systems.
We have facilities in Cypress, CA (US), Charlton Ford (UK) and Shenzhen (China) supporting our customers worldwide. The OK International Team is dedicated to putting customers first, having an entrepreneurship mindset, innovative culture, cultivating relationships and never compromising on integrity. Welcome to our team!
OK International is part of the Dover Engineered Products segment of the Dover Corporation. Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments:
Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”
The Quality Assurance Manager leads the Quality Management System, leads quality improvement efforts based on customer feedback, manages supplier quality, supports new product introductions, manufacturing, and continuous improvement initiatives. This role collaborates with cross‑functional and global teams to drive operational excellence and supports the OKI Shenzhen, China operation and product lines.
JOB DUTIES- In charge of managing the Quality Management System with the goal of achieving its targets as specified in the established quality policy & objectives.
- Ensure Quality Management System compliance to applicable standards.
- Propose and implement process changes to improve efficiency, productivity and overall effectiveness of Products.
- Plan short‑range and long‑range action‑steps to carry out goals to meet targets.
- Assign/delegate jobs to subordinates.
- Conduct performance evaluations of subordinates.
- Leads internal audits and 3rd‑party audits for the Quality Management System.
- Oversee Technical Service Manager.
- Develop and initiate standards and methods for inspection, testing, and evaluation utilizing knowledge in engineering fields such as electrical and mechanical.
- Determine critical dimensions and devise control plans, sampling plan and procedures.
- Design and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.
- Evaluate and participate in design of products according to specifications and quality standards in accordance with the Product Development Process (PDP).
- Evaluate existing and potential supplier systems and processes.
- Drive the Quality department to meeting established goals for warranty, scrap, and FPY.
- Participate in the Design Control Process, review design inputs (specifications) and design outputs (reports, prints, etc.) to assure that appropriate design requirements are specified and to evaluate/confirm quality requirements prior to successful design transfer.
- Review, approve and develop (as needed) product verification plans, validations and respective test methods through the development of a protocol and Final Reports.
- Participate in Engineering Change Notification (ECN) process to review and approve engineering change requests.
- Manage Material Review Board (MRB) to review and disposition nonconformities and to work with Supplier Quality Engineering to coordinate supplier corrective actions.
- Work with Manufacturing to coordinate, and monitor production processes to ensure compliance to applicable regulatory requirements, to ensure that safe and effective products are produced and to identify continuous improvement opportunities.
- Support manufacturing readiness for new product launch by…
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