Bilingual Front Desk Receptionist

Bilingual Front Desk Receptionist

Restore ABA & Speech Therapy

We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast‑paced environment.

• 401(k) matching
• Flexible schedule

• Greet and welcome visitors in a friendly and professional manner.
• Manage incoming calls using phone systems, directing inquiries to the appropriate personnel.
• Perform office management tasks including scheduling appointments and maintaining calendars.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Assist with data entry and maintain accurate records in computerized systems.
• Proofread documents for accuracy and clarity before distribution.
• Support administrative functions as a personal assistant when needed, ensuring smooth office operations.
• Maintain a clean and organized front desk area, creating a welcoming environment for guests.
• Follow up with clients and stakeholders to ensure satisfaction, relay important updates, and maintain strong professional relationships.
• Perform other duties as assigned by the manager to support overall office operations.

• Proven experience in a front desk or receptionist role is preferred.
• Strong customer service skills with the ability to communicate effectively both verbally and in writing.
• Proficiency in office management practices and computer literacy, including familiarity with data entry software.
• Experience with phone systems and handling multiple lines is advantageous.
• Excellent proofreading skills with keen attention to detail.
• Ability to multitask, prioritize responsibilities, and work independently as well as part of a team.
• A positive attitude with a commitment to providing outstanding service to clients and visitors.

Job Type: Full‑time

Schedule:

Monday to Friday

Work Location:

In person

• Entry level

• Full‑time

• Administrative

• Mental Health Care